Shipping Protection Package

Love this product and will always buy more!

Fine, color treated, dry hair. What a game changer!

Love the stay in conditioner’! Makes a great difference in my hair contro!!!

It is nice to have shipping protection on products. The product itself is amazing.

Not only do Davines products do what is promised, each product works well with the others so my hair never feels weighted down - not oily or greasy. Plus, Davines products smell so good! Thank you! My hair has never been so consistently healthy.

I will always love using Davines products!! My hair doesn’t get super greasy quick anymore and the curly products work wonderfully for my curls!

Not sure it was necessary.

I have been using Davine’s shampoo and conditioner for several years. At 74 years old, my hair is silky, shiny, and still swings around. Great products. And thank you for the minimal packaging.

Initial package was lost and received the replacement in damaged condition. Please package items in shock-proof wraps and label “handle with care” on the box.

I started using Davines at the suggestion of my hair dresser, and it has helped a lot to tame my hair and prevent breakage. However, it is a bit pricy for me, as each bottle of the hair mask I use runs me $100+ after shipping, and now that I’ve started using the shampoo as well that cost has doubled. They last a while, but still that’s a lot for me. My other issue is with the shape of the bottles. Since they don’t slope down towards the cap, a lot of the product gets stuck on the bottle and it’s almost impossible to get out. And given how pricy this stuff is, I hate wasting any of it. Besides that, these products are great! The Love curl cleansing cream has done a lot to hydrate and prevent my hair from developing split ends, and the Love smoothing shampoo has helped to keep my frizz more manageable. They both smell great and feel good when I apply them. I’ll definitely keep using them for the foreseeable future.

I love Davines products. I am still trying to find the optimal solution for my hair type -extremely dry. My latest try is Nono. I’ve used Oi (don’t care for the scent), Love (very nice and bouncy). Any more suggestions?

I have been using Davines products since 2020 and will continue to forever! Quality ingredients really matter to me and I love that I don’t have to worry about it with these products. I especially love the OI line with my favorites being the Butter and the All-In-One milk. I started bleaching my hair pretty regularly in the last two years and my hair still feels soft, healthy and lustrous thanks to Davines. If you want a special treat for you or a friend give this stuff a try.

I never received my order

The smell is unmatched

I never got my package. I would recommend to double check that the apartment number is included in the shipping information thank you.

I prefer the OI than the DeDe. And the DeDe hair mist leaks when you spray it.

I love the OI hand and body cream. It smells fresh and clean I use it on my hands and arms. It's a little pricy , but it feels good on my hands . I buy it when I can and also the sample packs of the shampoo and conditioner made my hair really silky smooth . and smelled nice too! Thanks for the sample pack! I'm 76 yr old and have grayish hair, live in Pennslyvania all my life. KJScott

doesn't seem necessary

I’ve been using Davines products for over 6 years, and I honestly can’t imagine my hair care routine without them. Recently, my daughter also started using their line, and we’ve both noticed such a difference. The quality of our hair has truly improved — it feels thicker, stronger, and no longer breaks like it used to. There’s a beautiful, healthy shine, and the overall condition of our hair is so much better. I’m genuinely very happy with the results and so grateful we discovered Davines.

Great products. Hair behaves better with use.

This shampoo and conditioner are very nice! I have wavy hair and it makes it so soft! Definately keep using. :)

Thank you.

My original order was not packed well. Candles were broken, body wash was open and leaking with loss of product. I provided photos and submitted a claim. Due to shipping protection I was able to gave replacement sent quickly.

I love my Davines curl products. I’m finally enjoying my curls for the first time. A friend of mine recommended it to me and it’s all I’ve used since.

My volume mousse arrived with a broken nozzle. Neither Davines or the sender will send me a new one. This is my first problem after being loyal to your company for a long time. Very disappointing. I will order from amazon. at least they take returns and reimburse. Thank you, J Jenks

Excelente productos enamorada de los resultados !

I love this shampoo it smells so good

recommend getting if you live in the ghetto.

For the price we pay, we shouldn’t have to pay extra to ensure it. And if we have to pay extra to ensure it you could at least throw in a few more sample packets!

Davines outstanding products never disappoint. I already see a difference in just a few days of use!!

Loves it!!!

It adds softness and body and makes my hair look nice

I just don’t think shipping protection is necessary

It always makes my hair look gorgeous. I go to Lather Salon in Philadelphia.

All of the products that I have used has really helped my hair. I had a perm in 2020 and it really fried my hair. My hairdresser recommended Davina’s and since then I have been using your products. My hair looks great

The Davines shampoo has transformed my hair.

I love all the products . I wish tbe shower wash had a different lid.

Honestly I feel like shipping “protection” should be a given on such products in this price range. I suppose if it prevents it from getting lost by a mediocre shipping company that may deliver to the wrong address I will gladly pay a few extra dollars. Davine products are amazing.

Conditioner is my favorite

Love this product

I love how my hair looks . I also the shine .

I love my products

Love your products!!

My hair has never been so healthy. As a woman in my early 50’s living in the high desert in New Mexico, the Heart of Glass product line leaves my hair silky and soft. Not to mention smelling phenomenal. I will never use another brand of hair products. From shampoo to styling products, Davines is my go to hair regime.

Love these products! My stylist put me on and have been using for the past year and a half. They smell fantastic and love their mission. Highly recommend! I have processed hair and it holds up well.

Thank you Davines!!

I love Davines products! I first learned about it from my sister when she was living abroad and have been using your products since then.

I was a little disappointed that my nourishing hair cream conditioner didn’t have a label on it. Just because I wanted to make sure I had the correct product. I was also bummed because I meant to order the nourishing shampoo and I must have accidentally ordered the dandruff shampoo. I really love the product but for so much money I am bummed how it worked out.

Absolutely love the shampoo and conditioner. A little pricy but worth it

Not sure with the price on products you have to add a ahipping protection plan

I love the Davines products and I am grateful to be able to order them. I do not currently have a Davines salon.

Ram pack is being used like wrapping paper instead of being coiled around the products to absorb shock. There is 0 shock protection. Your products will bust every time if you don't use proper packing techniques and the right size boxes to give enough padding around the products. I work in a pack and ship service and have worked on the delivery side. Pack your stuff so it can survive a 20 foot fall. The delivery people are not intentionally shaking up packages but your small packages have to go on the same belts and chutes as the 60 and some times 100 pound packages. Stuff happens. Secure your products like they're going through a roller-coaster. Nothing should move when you tilt the box.

The hair products were a gift to family members for Christmas. The hand oil was for me and I love it. I would definitely purchase again. My hands feel so soft. I apply twice a day. The products were a suggestion when we visited Italy this past year and were recommended. I hope they love it as well.

This should not default as checked. I unchecked the box and went back to look at another item when I returned to check out the box was checked again and I didn’t realize it. This is an extra charge that you shouldn’t need. You should already guarantee the shipping.

I’ve used Davines Love/curl shampoo and Love/curl conditioner for years and I always have perfect curls and soft shiny hair.

I ordered curl cream. You sent me this weird thing on a big box and no curl cream. I’m out.. what am I supposed to do w my hair?

I love both the shampoo and conditioner- other salon brands are just no comparison

My name is Michelle Homa, Interlochen, MI, USA. I don't know what a Shipping Protection Package is so I just rated it as average. Your survey was not clear.

this is a great shine rinse

Love the Mouse

Excellent products! My favorite!

I feel the company should t charge to protect their product. It should be a policy that they stand behind their shipping choice and be liable.

Great products that I couldn’t live without

I have fine hair and Liquid Spell give my hair more body.!

Wonderful product, I love the way my hair feels and looks when I spoil my hair with incredible products! Thank you

I don’t have a specific issue with the shipping protection but it’s annoying to pay shipping and then also pay shipping protection. Why not just make it one charge? Who does not want protection?

I love the OI all in one milk, it detangles and protects my hair from processing, I have used this product for over 5 years, Jackie Hoffarth Goodyear , Arizona

got a replacement package using this and they shipped it the same way that broke the first one! wtf

I love Davines!! The shipping protection package always help me to get my shampoo, conditioner, hair milk, and oil efficiently and effectively!

I was introduced to your product by one of your employees, Nicole Bursick. I simply love it - my hair feels SOOOOO good!!

I've been using your products for over 5 years & I love how my hair feels. It's really healthy.

In Love!

Love the Minu shampoo and conditioner, it keeps my color at it's best.

Why are you charging ME insurance on my package?

I LOVE Davines products. The dede shampoo bar is my favorite, I repeatedly signed up to be notified when the product was back in stock. I was eventually able to place an order for JUST the dede bar (s?), and waited and waited for shipping notification. Eventually after reaching out, I was told that I wasn't charged for products that weren't shipped when my package was assembled. The thing it I only ordered dede bars, so the email was not really an appropriate response because there was no package assembled anyway. I replied asking if the bars would be sent as soon as they were back in stock and was told no, I'd have to reorder them (would've been more appropriate to say that in the first email). Eventually I was able to sign up for a recurring auto ship order of the dede bar, thinking that would prevent the reordering/out of stock runaround, and it's been out of stock more than it's been in stock. As of the last... 6-12 mo, it's honestly been really disappointing and the only reason I haven't given up entirely on davines as a company is because it took me so long to find a product that works for my hair this well.

My products arrived Frozen the package was delivered thrown on The Frozen Ground. The shampoo and conditioner ingredients separate when thawed and don't really mix together well after.

Davines products keep my hair healthy and shiny. I am never disappointed when trying a new product.

Received sample from hair dresser and been using for one year. Helps my scalp. Was very dry and itchy before . Much better now.

I love this product my hair looks amazing now even my hairdresser she noticed the difference now

Davines has wonderful products!!

Beautiful feel and cleanest hair ever with Love products, truly helps with taming frizz! Thank you Davines!

Love the products from Davines and have always been happy with all the extras that have been given.

OI Shampoo 90 mL/280 mL bottles need a better cap with a stopper/reservoir to prevent all of product coming out of bottle when pouring. Product is too expensive and good to be wasted!

The Love smoothing shampoo and conditioner have tamed my frizzy thick, fine hair! I am so glad I found this product!

I love all the products I order from Davines. I been using the products for years. Name: Sharon Grand Junction, Colorado

Love Davines! I have been using since 2014. My hair stays healthy! I live in Charlotte

I paid for the shipping protection package just in case my product leaked-thankfully it was in tact and arrived on time, no problems!

This is the best shampoo for colored hair.

Best hair products

Loved

Never received items. Made a claim and shipping said they never received items. After getting runaround I made claim with my credit card company.

Love this product

I love the product I purchased. I love all the products I purchased for they do what they say they will do and I am completely satisfied and continue to purchase them!!

I didn’t receive my order! Very disappointed!

I haven’t received my order again. This is the second time it says “delivered,” but nothing arrived! I want my money back, please!!

A waste--my products in my package were incomplete. I am extremely disappointed in this company

Great product!

Best ever